Privacy Policy
Last updated: July 9, 2026
1. Who we are
Sano Design is a lab-grown diamond jewelry business operated by Spriha Shrestha. This Privacy Policy explains what information Sano Design collects through https://sanodesign.co, how it is used, and the choices you have. Questions can be sent to hello@sanodesign.co.
It covers this website and its mailing list. Sano OS, a separate product at os.sanodesign.co, publishes its own privacy policy and is not covered here.
2. Information you give us
When you join the founding list, we collect your name, your email address. When you send a message or a custom-jewelry inquiry, we collect the contact details and the description you submit.
3. Information collected automatically
Our hosting and analytics providers may record technical information needed to serve and secure the site, such as IP address, browser type, request metadata, and error logs.
The site uses only the cookies and local storage needed to operate the shopping cart and remember display preferences.
4. How we use information
We use your information to answer inquiries, prepare quotes for custom pieces, send you the founding-list emails you asked for, operate and secure the site, and comply with our legal obligations.
We do not use automated decision-making that produces legal effects, and we do not sell your personal information.
5. Service providers
We share information only with the service providers we need to run the business: hosting and delivery, mailing-list storage, transactional email delivery, our content management system. Each processes information on our instructions and only to provide their service.
We may also disclose information if the law requires it, to investigate abuse, or to protect the rights and safety of our customers or the business.
6. Your choices
You can unsubscribe from emails using the link in any email, and ask us to delete the information we hold about you by writing to us.
You can also use your browser's controls to clear cookies and local storage, though this may reset your cart and display preferences.
7. Retention and security
We keep founding-list and inquiry records for as long as needed to run the business and to meet our legal obligations.
We use appropriate safeguards to protect the information we hold. No method of transmission or storage is perfectly secure.
8. Children
The site is not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes
We may update this policy as the business changes. The date above shows when it was last revised.
10. Contact
Write to Spriha Shrestha at hello@sanodesign.co with any privacy question or request.
See also our Terms of Service.